FAQ
Answers to your questions
Do you have questions about the terms and conditions of a car rental with BEST CAR RENTAL? Discover our answers to our customers' most frequently asked questions on this page.
Located in St. Martin, our rental agency remains at your disposal for any questions regarding our vehicles and services.
A credit card in your name is required to confirm your vehicle reservation.
You can also pay in cash.
Of course. Our rates per vehicle are listed on this page.
What is the minimum/maximum age required to rent a car from L’utilitaire le flamboyant?
All our vehicles are fully insured with a deductible.
Yes. The fuel level must be the same as the level found at the time of rental. Failure to refuel will result in a penalty.
The deposit/excess varies between €1,200 and €1,500 depending on the vehicle rented.
Your bank imprint will be taken upon arrival on the day of your rental.
The deposit is not debited, but the amount will be blocked
Contact us. Depending on the cost of the repairs, you will have the option of claiming through your insurance or paying for them yourself.
Contact us. Depending on the cost of the repairs, you will have the option of claiming through your insurance or paying for them yourself.
Contact us urgently.
Contact us so that we can take the necessary steps and claim on the vehicle's insurance.
Yes, the price displayed includes comprehensive insurance with excess.
Yes, provided you make a reservation at least 48 hours in advance. You must call us at +590690229983 or +590691253949 or email us at contact@location-voiture-sxm.com for any changes.
For any cancellation, the deposit paid will be retained.
In case of cancellation, your 30% deposit will be retained.
The mileage is unlimited.
Contact us immediately: we will assist you with all the necessary steps and provide you with a replacement vehicle.
If we receive the fine after the rental, it will be added to your contract. Our team will complete the necessary procedures to report you to ANTAI, and you will receive the fine at your home. In the case of a FPS (Parking) fine, we will be required to pay the fine and then debit you. You will also be charged a €15 fine administration fee. You will receive a payment link by email. If you fail to pay, we will seize your rental deposit.
You will need your bank card, your driver's license and your ID.
No. No rental can take place without presenting a driver's license. In this case, the rental will be canceled and you will not be refunded.
Yes, provided you specify this when booking.
Yes, provided it does not expire before the end of the rental contract.
Yes: you can add up to two additional drivers. It's free! You just need to send us an email or text message with the secondary driver's first and last name and email address.
Yes, you can request child seats, which we will provide free of charge.
(Subject to availability)
Yes, this service is free within a 50km radius, for a minimum rental of 3 days.
Returns at the end of the rental can also be made directly to the airport.
For 1 or 2-day rentals, a total surcharge of €25 will apply.